Frequently Asked Questions
Everything you need to know about shopping with Curiovas
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
Curiovas accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Please note that international shipping rates and delivery times vary based on the destination.
How can I track my package?
Once your order leaves our warehouse, an automated email will be sent to you containing a direct link to the carrier's tracking portal.
Are the products at Curiovas covered by a warranty?
Most of our products come with a 12-month manufacturer warranty against defects. Please check the specific product page for detailed warranty information.